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Quick quantity option has disappeared.

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  • #657980

    kruajeng
    Participant

    After I updated the theme to the latest version, I encountered some problems.

    Firstly, I had previously set up a ‘quick quantity’ selector option to be displayed. However, after logging into the system, this quick quantity option has disappeared.

    Secondly, regarding product categories, I had configured certain ones to display only a specific subcategory. Now, they are displaying both the main (parent) category and the subcategory together, as shown in the image. This behavior ignores the display rules I had set.

    How can I fix these issues and restore the previous settings and appearance?

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    #658050

    Hello,

    01. I’ve just checked your site while logged in, and the quick-quantity selector is displaying correctly.
    See Screenshot for clarification: https://ibb.co/211xzGLG

    If you still don’t see it, please try clearing your browser and site cache and check the issue.

    02. Regarding the product categories, could you please let me know where you made the changes to the settings? Did you use any custom code or a specific plugin to configure the display rules for showing only the subcategories?

    This will help us better understand the issue and find a solution.

    Best Regards,

    #658070

    kruajeng
    Participant

    1. The problem hasn’t been resolved yet. I have already cleared all the cache, but there is still no option to enter the product quantity

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    #658073

    kruajeng
    Participant

    2. I have set my product categories to display only subcategories. However, now the main categories are also being displayed along with them. This started happening after I recently updated the theme.

    Can you help me fix this issue?

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Viewing 4 posts - 1 through 4 (of 4 total)