Home Forums WoodMart support forum Quick shop function is not working

Quick shop function is not working

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #323652

    lisakey
    Participant

    Hello there,

    when I want use the quick view of the product to add the product to the shopping card it is not working.
    I need to go to the product page to add the product to the card.

    Can you please help to fix that?

    All the best

    Lisa

    #323669

    Hello,

    I have visited your website and the quick shop option is working.

    Screenshot for Clarification: https://gyazo.com/545f51f366400ce855ff4805e55a4900

    Regards.
    Xtemos Studios.

    #323692

    lisakey
    Participant

    Hello,

    it is working with the variable product. Please check out a single product.

    Best Regards
    Lisa

    #323705

    Hello,

    Please deactivate all the third party plugins and provide the admin panel login details of the website.

    Best Regards

    #323725

    lisakey
    Participant

    I cannot deactivate the third party plugins, cause I need them for the website.

    I tested all the different product styles on hover. Non of them is working.
    I cannot add the product to the card.

    Can you provide a mail adress for the admin login?

    #323845

    Hello,

    My Email is [email protected]

    Best Regards.

    #324255

    lisakey
    Participant

    Good morning,

    I gave you access as admin.
    Let me know if you found the problem.

    Regards
    Lisa

    #324260

    Hello,

    I have logged into your website and deactivated all the third-party plugins and the Add to cart is working for simple products as well.

    Which clears that the issue is not from our theme. The issue is from your third-party plugins.

    I have reactivated the plugins back on your website you can try deactivating yourself

    Best Regards.

    #324343

    lisakey
    Participant

    Hello Aizaz,

    can you then let me know which third-party plugin is the problem?

    Regards
    Lisa

    #324348

    Hello,

    You can try deactivating the plugins one by one and check which one is causing issues on your side.

    Best Regards.

    #325861

    lisakey
    Participant

    Hello there,

    I’m working with an experienced webdesigner on the webshop.
    He tells me that the problem is in the woodmart theme.

    Can you please provide asolution for that bug.
    Otherwise I will not be able to put the shop online…

    Regards
    Lisa

    #325940

    Hello,

    Please provide the login details of the website because the login details provided previously are not working.

    Best Regards

    #326010

    lisakey
    Participant

    I just gave you new access.

    Lisa

    #326026

    Hello,

    I have found that you are using so many outdated plugins on the site including woocommerce as well. Please update the plugins on the site then check it.

    Also, If the problem still continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

Viewing 14 posts - 1 through 14 (of 14 total)