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Quick shop function is not working
- This topic has 13 replies, 2 voices, and was last updated 3 years, 4 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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October 7, 2021 at 11:49 am #323652
lisakeyParticipantHello there,
when I want use the quick view of the product to add the product to the shopping card it is not working.
I need to go to the product page to add the product to the card.Can you please help to fix that?
All the best
Lisa
October 7, 2021 at 12:15 pm #323669
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website and the quick shop option is working.
Screenshot for Clarification: https://gyazo.com/545f51f366400ce855ff4805e55a4900
Regards.
Xtemos Studios.October 7, 2021 at 12:42 pm #323692
lisakeyParticipantHello,
it is working with the variable product. Please check out a single product.
Best Regards
LisaOctober 7, 2021 at 1:07 pm #323705
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins and provide the admin panel login details of the website.
Best Regards
October 7, 2021 at 2:15 pm #323725
lisakeyParticipantI cannot deactivate the third party plugins, cause I need them for the website.
I tested all the different product styles on hover. Non of them is working.
I cannot add the product to the card.Can you provide a mail adress for the admin login?
October 8, 2021 at 6:05 am #323845
Aizaz Imtiaz AwanKeymasterOctober 11, 2021 at 7:18 am #324255
lisakeyParticipantGood morning,
I gave you access as admin.
Let me know if you found the problem.Regards
LisaOctober 11, 2021 at 7:33 am #324260
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and deactivated all the third-party plugins and the Add to cart is working for simple products as well.
Which clears that the issue is not from our theme. The issue is from your third-party plugins.
I have reactivated the plugins back on your website you can try deactivating yourself
Best Regards.
October 11, 2021 at 11:48 am #324343
lisakeyParticipantHello Aizaz,
can you then let me know which third-party plugin is the problem?
Regards
LisaOctober 11, 2021 at 12:05 pm #324348
Aizaz Imtiaz AwanKeymasterHello,
You can try deactivating the plugins one by one and check which one is causing issues on your side.
Best Regards.
October 18, 2021 at 6:04 am #325861
lisakeyParticipantHello there,
I’m working with an experienced webdesigner on the webshop.
He tells me that the problem is in the woodmart theme.Can you please provide asolution for that bug.
Otherwise I will not be able to put the shop online…Regards
LisaOctober 18, 2021 at 9:21 am #325940
Aizaz Imtiaz AwanKeymasterHello,
Please provide the login details of the website because the login details provided previously are not working.
Best Regards
October 18, 2021 at 12:15 pm #326010
lisakeyParticipantI just gave you new access.
Lisa
October 18, 2021 at 1:15 pm #326026
Aizaz Imtiaz AwanKeymasterHello,
I have found that you are using so many outdated plugins on the site including woocommerce as well. Please update the plugins on the site then check it.
Also, If the problem still continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.
Regards.
Xtemos Studios. -
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