Quick view and wishlist issue

Hello,

My quick view and wishlist is not working for non logged in user but its working for logged in user very well, its is very strange issue I found can you please find why the issue is occuring and find the solution for it?

Hello,

Please check and change the settings in the Theme Settings > Shop > Wishlist/compare

If you have any questions or need further help, please feel free to contact us.

Best Regards

Hello,

In theme setting for wichlist already for guest I have not disable it and for quick view there is nothing option like loggedin and looged out user.
please check ss
please let me know what to be done ahead.

Attachments:

You must be logged in to view attached files.

Hello,

Please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

Hello team,

It is my live website with live user so any other way to do check?

Hello,

Please clone and move the site to a staging platform and provide the site admin access.

Best Regards

Hello Team,

thank you , please check below I have added my login for live website once done the changes and solved the error then please let me know.

Hello,

I have deactivated the child theme and deactivated all the plugins not related to the theme: https://gyazo.com/4c638cbd322512d1a85ee41912d8486f

I checked it works properly now: https://gyazo.com/84d88a95077a4d0974ba11e60c8b35e4

I activate all at is was now.

Please deactivate and delete CMB2 and Redux. These plugins no more needed and they may cause the problem.

Deactivate all the plugins and child theme as per the screen above. then activate the plugins one by one to detect which one causes the problem.

Best Regards

Hello Elise,

Even I did the same I have dictaivated the all the external plugin (check the attched screenshot) and switched to main theme but still the issue was same for non loggedin user(guest user) the quick view and wishlist is not working. I checked the console and I am getting 503 error from theme, please check the attached screenshot.
can you please rectify what the actually issue is.

Attachments:

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please the attachment of google console error

Attachments:

You must be logged in to view attached files.

Hello,

We see this https://take.ms/HVPwI please contact the host support and find out what it is.

Best Regards

Hello Elise,

I am not getting the error and please after checking and debugging activate the rest of the plugin don’t keep it inactive as its the live website.

Hello,

Sorry, I will activate it.

Have you contacted host support?

Have you solved the issue?

Best Regards

Hello Elise,

The main question is How that error was reproduce as we cannot see any error in the website. where are you seeing the error? what steps are you following?

Hello,

Here is the video screen on how to see the error: https://monosnap.com/file/LTHyyuZCotT30B6gVqFAoAr8ZfylKB

If you have any questions please feel free to contact us.

Best Regards

[Author]

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