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Quick View Issue

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  • #716646

    support-9584
    Participant

    Greetings,

    After the latest update, I noticed that the Quick View feature is not functioning correctly. When I click on it, I am redirected to the product page, while at the same time the Quick View appears to start loading. However, before it completes, the page redirect takes over.

    I will attempt to resolve this by overriding the file responsible for the Quick View. In the meantime, could you please test this behavior on one of your test environments to confirm whether the issue also occurs there? If so, it would be helpful to address it in a future update.

    #716697

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and the quick view is working fine on your site.

    See Screenshot for clarification: https://postimg.cc/V5MgY66z

    Please clear all types of cache (browser/server) and double check the issue.

    Best Regards

    #716708

    support-9584
    Participant

    I have already resolved this issue by commenting out that line.
    wp-content / themes / woodmart / inc / integrations / woocommerce / modules / quick-view.php – line 182 commented out “echo esc_url( get_the_permalink( $id ) );”
    But this is just a temporary solution.

    Could you please also check if you face this issue so it will be resolved in a future update?
    Because that functionallity broke after the update while before it was working perfectly.

    #716749

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have tested this on a test site and it is working fine with the latest version. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)