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Quick View not allowing interactions / elements unclickable

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  • #710356

    Vyroxes
    Participant

    Hi,

    I’m having an issue with the quick view feature on my store. When I open the quick view, I can’t click on any interactive elements. The quantity buttons, product variants like size or color, the image gallery slider, and even clicking on text such as the short description immediately closes the quick view.

    It seems like something is blocking interactions inside the popup, but I’m not sure what exactly.

    How can I fix this?

    #710453

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)