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Random popup loads on every page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 7, 2024 at 3:48 pm #571358

    ryan.kimber97
    Participant

    Hi Guys,

    Can you help find and remove this popup it keeps showing on every page.

    June 8, 2024 at 1:03 pm #571484

    Hung Pham
    Participant

    Hi ryan.kimber97,

    Thanks for reaching to us.

    I checked your site and Promo popup already disabled and no popup appeared.

    Please let me know if you resolved it.

    Regards,

    June 10, 2024 at 10:51 am #571688

    ryan.kimber97
    Participant

    Hi Hung Pham,

    I’m getting a new issue now while planning the new site.

    The elementor menu cart does not load well at all. It’s hiding behind elements and I feel like this could be theme related.

    Do you have a menu cart of your own?

    Here’s the video:
    https://www.loom.com/share/51538152d9a8494eb4edcf451ed84c20

    June 10, 2024 at 7:11 pm #571820

    Hung Pham
    Participant

    Hi ryan.kimber97,

    If you are using Woodmart Header builder cart element and Elementor Pro plugin, you need to disable Elementor Mini Cart template that is designed to work with Elementor Pro under Elementor > Settings > Integrations > WooCommerce > Mini Cart Template and select Disable. https://take.ms/Ra7Cv

    In case you don’t use Pro version, there is an issue with the 3rd party plugins or Cache plugins. Please clear CDN or cache and deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)