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rank math compatibility with Basel theme

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #550768

    support-5912
    Participant

    Good morning, I noticed an incompatibility of your Basel theme with Rank math pro
    It only happens with PHP > 7.4, but with Php 7.4 it works perfectly
    I disabled all plugins for safety
    Up to which PHP version have you tested your theme?

    #551046

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #551051

    support-5912
    Participant

    the problem only happens with your theme basel.
    when, in rankmath I try to save any configuration, the error message appears, as an attachment

    Attachments:
    You must be logged in to view attached files.
    #551058

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there.

    Thank you in advance

    #551086

    support-5912
    Participant

    I provided the credentials as requested, I attach photos in which step the problem is created

    Attachments:
    You must be logged in to view attached files.
    #551212

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 551210. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #551215

    support-5912
    Participant

    well done boy!
    now work with any 8.X

    #551331

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)

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