Home Forums WoodMart support forum Rankmath and theme conflict

Rankmath and theme conflict

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #587992

    admin-5616
    Participant

    I run Woodmart Megamarket theme but ever since I activated Rankmath my drop down header menu stopped working on my homepage and the slider on my homepage also wouldn’t slide to the next slide. Also occasionally when refreshing the homepage only my header area would appear but no main page content. Also Elementor editor would not work whilst Rankmath was activated.

    Has anyone else experienced a similar issue with Rankmath?

    Thanks.

    #588009

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #588027

    admin-5616
    Participant

    Hi, thank you. I have deactivated the plugins like you’ve asked.

    Login details are in Extra info area.

    Thanks in advance.

    #588099

    Artem Temos
    Keymaster

    Could you please send me your website URL as well?

    #588156

    admin-5616
    Participant

    See Extra info for site URL.

    #588198

    Artem Temos
    Keymaster

    As we can see, the dropdown menu in the header works correctly at the moment.

    And you need to add the short description element to your custom product page layout as shown on the screenshot https://gyazo.com/593cf190c0273a2f58edba0d9d0f4996
    You can do this in Dashboard -> WoodMart -> Layouts.

    #588232

    admin-5616
    Participant

    Hi, should the Woodmart theme settings not handle to short product description option? Toggle on/off. See my attached screenshot.

    Attachments:
    You must be logged in to view attached files.
    #588339

    Artem Temos
    Keymaster

    Hello,

    Yes, it works for the default layout. But when you use a custom layout build with Elementor, you add any elements you want.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)