RE: Product swatches not showing

Hi, I have 254 colours, first of all it’s gonna take some time to manually tick the checkbox for all.

Secondly I cannot get swatches to appear in the main shop for variable products

Hi,

Send us a link to the product with swatches enabled.

Thank you

Select red on main shop colour filter, most of products on there have swatches on, but just not appearing on the main shop

Please, send us a product example with all color swatches enabled. Also, disable all external plugins and provide us your FTP access so we can troubleshoot it.

Thank you

Hi

Hello,

Please check your FTP access we cannot login. Maybe we use the incorrect hostname, we tried domain.

Best Regards

Hi, please check

Still can’t access https://gyazo.com/168460ba15252e61d33f423e9de130a6

So sorry, try this pw

Now we got this https://gyazo.com/5831da5a216ee2ba1e41ea9d98ac1a3b

I can connect just fine. Can you change some of your FTP settings like passive mode, unsecure connection, etc?

Sorry, but it doesn’t work both with active and passive mode https://gyazo.com/b9bd5a3a6f092f410a5364faa2dd8d14
Also, this product is not available now https://gyazo.com/b9bd5a3a6f092f410a5364faa2dd8d14

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