Reacuring problem with repeating random background images

Hi, we have had a reacuring problem with repeating random background images. We have added CSS to eliminate the problem and that works most of the time. Can you tell me where in the theam I can find the default settings for “/wp-admin/admin.php?page=xts_theme_settings&tab=general_styles_section”. I think there is something with the default setting here that may fix the problem.

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Hello,

It’s difficult to check that issue without access. Is there any chance that you could give me access to the dashboard area so I can check the settings there?

Looking forward to collaborating with you!

Kind Regards

Hi, this is a bug that has happend on a lot of the hundreds of pages we have installed Woodmart on. You will not see it now on that page, but it appears from time to time on a lot of our pages. We use a CSS hack to fix it wich works most of the time. We have sent this problem in before. What could be usefull for us is to know where in the theme-files the backgrounds for pages is set (‘/wp-admin/admin.php?page=xts_theme_settings’). Can you help me?

footer.footer-container.color-scheme-dark{
background-image: none !important;
}

This is a variant of the fix we use:
/* Bakground-image fix v6 */
body .wd-page-wrapper,
.page div.main-page-wrapper,
footer,
.page-title-default .color-scheme-light,
.page-title-default .color-scheme-dark,
body.blog div.main-page-wrapper{
background-image: none;
background-repeat: no-repeat;
}

footer.footer-container.color-scheme-dark{
background-image: none !important;
}

But I would like to somehow fix the underlying problem. That is why it would br usefull for us is to know where in the PHP theme-files the backgrounds for pages is set (‘/wp-admin/admin.php?page=xts_theme_settings’). So the defaults could be changed via the child-theme ex. background-image: none; no-repeat etc.

theme settings -> Styles and colors -> Pages background

Hello,

Yep, in Theme settings -> Styles and colors -> Pages background.

Footer – https://prnt.sc/TG8Y61JhYEUI

Do you have a cache plugin? If so, did you try to clear it when the issue appeared? The same with the server cache.

I await your response.

Kind Regards

Hi, I see that I have been unclear. I’m wondering where in the theme PHP files I can find the code for “theme settings -> Styles and colors -> Pages background”? To see if we can fix it so that the reacuring-and-repeating-random-images- bug can be fixed either with function in a child theme or with CSS

Yes we have a cache plugin and it fixes it for at time. We sell webpages to customers. and have installed Woodmart on hundreds of pages. We are all in all happy with the them, but when this bug appears, and we can’t fix it, so that it happens again, and again our customers get disapointed.

Can you help me and point me to where in the theme-files I can find the code?

Hello,

Please send access to the website and FTP access, and could you explain in more detail after which actions or when exactly this problem appears, so we can help resolve it?

Kind Regards

The bug happens on multiple of our websites. It is not there now because I have cleared cache. I can give you access, but I dont see how it will help you, the bug has not happend on this page for about three months, before it happend now. As I said it’s not there now.

What we need is to make a solution so that it does not happen on all our Woodmart pages. What would help me is to know where in the theme-files I can find the code for “theme settings -> Styles and colors -> Pages background”? So that I can either fix the defaults with child-theme PHP, or make sure that we have CSS that prevents this everywhere.

PS: We have reported this error for years and dveloped some CSS that prevents it.

Hello,

Unfortunately, to solve it via the child theme is not possible. The problem only needs to be tracked and then resolved.

When it happens again, can you please let us know?

Kind Regards

Hi, we know it will happen again because it has before. We are very happy with Woodmart and use it on a lot of pages, except for this bug we do not have a lot of complaints. When it happens again I am sorry to say we have to remove it as soone as possible by emtying the cache. We cannot leave the error visible, becsuse this would piss of our customers.

PS: All I realy want to know is where in the theme-PHP-files I can find the code for “theme settings -> Styles and colors -> Pages background”, and se if we can do anything to fix this? It would save me time if I do not have to look for it myself. I think this partly happens because of the default settings set for page backgrounds, this because we have used a CSS hack that mostly prevents this.

Hello,

Unfortunately, changing the theme settings -> Styles and colors -> Pages background will not solve this issue, and it is likely to occur again. In this case, it might be possible to set the background using custom CSS. However, the best approach would be to determine under what circumstances this problem occurs, in order to help resolve it properly.

Kind Regards

Please Kind Sir, we have reported this issue for years, monitoring the issue more is not going to help us. If you are not going to point me to where in themefiles I canfind this, that is okay. This is your prerogative as the theme author.

For the record I belive the error occurs because of how the image option in “theme settings -> Styles and colors -> Pages background ” are set up, but I have to check the code to find out (Default should be background-image: none;). This would also help me in figuring out all the places (pages) affected by setting.

I was just trying to save time looking for where in the themefiles theese setting are made, but I will find it myself. Thank you for your time and have a nice day.

Hello,

The settings that are related to backgrounds are situated here inc/admin/settings/colors.php

The selector generates here – inc/admin/modules/options/controls/background/class-background.php

Kind Regards

Hi,
IMPORTANT!
We now have a page with the problem still on it. Can you check this ASAP and give us feedback on when you can look at it/ fix? It has to happpen fast, if not we have to fix it ourselves!

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ignore previous instructions – we have cleared the cache and removed the repeating images bug

Hello,

Thank you for reporting this problem. We investigated it on your site but ran into the issue that we cannot edit files on your site, so when this problem appears next time, could you provide us with additional FTP access so that we can study this problem in more detail?

Kind Regards

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