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Read more” button not working on mobile

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  • #676824

    lost.hinata
    Participant

    I’m still encountering recurring issues with your theme, and it’s becoming extremely frustrating. I’ve spent hours trying to resolve them, and I honestly don’t understand why the theme isn’t behaving consistently.

    Here’s the latest problem:

    On mobile, go to my site and click on the “Boutique” tab at the bottom.
    Then apply a filter and select the “Art de la Table” category.
    The page loads correctly, and I’ve followed your official tutorial to add an HTML block with a “Read more” button at the top of the category description.

    However, the “Read more” button doesn’t expand the text at all on this page — no matter how many times I click.

    What’s strange is that on some other categories, the same “Read more” button does work and expands the content as expected.

    This inconsistency is really hard to work with. Could you please investigate and help me understand why this feature works in some cases and not others, even though I used the same HTML block method across all categories?

    Thanks for your support,
    Cédric – EasyCHR

    #676875

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #676878

    lost.hinata
    Participant

    Please, before requesting to open my site in admin, you will have to be very careful because it will be the live site. Please reproduce the bug on your side. Uh, confirm to me that you can reproduce it and that it is a real problem or maybe something else.

    In the previous ticket, it’s also a bug that I identified there are many issues that are being managed. If you also want to refer to the previous message with your colleague who is on it.

    #676981

    Hello,

    To resolve this issue, you need to connect the following file: https://monosnap.com/file/g7lFVBtTc99dJb5FytARdFZg751ph5

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)