recent products columns

hey, when i change the number of columns in the recent products the number of columns remain just three (3).
i also bought woocommerce advanced product quantity, this sets the minimum quantity a client can buy and also regulate the quantity increment by a certain factor. the minimum quantity does not work on simple products as just 1 item is added to the cart regardless of the minimum quantity i set.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

1) Please provide a relevant screenshot of the specific area in which recent products you are talking about to check it myself and help you out accordingly.

2) Sorry but we could not help you with this because this is a third-party plugin issue and this is out of our theme support scope.

Regard’s.
Xtemos Studios.

as you can see in the screenshot that i took, i changed the recent product columns from 3 to 5 yet its not reflecting on the page as there is only 3 columns still

Hello,

Sorry but currently I am unable to see the screenshot you attached. Please make sure that you added it correctly to check it myself and help you out accordingly.

Regard’s.
Xtemos Studios.

can i send the screenshot via the email?

Hello,

Please upload the screenshot to some online images uploader and then send the URL here in the private content area.

Like: https://prnt.sc/

Best Regards.

what if i give you the credentials of staging site so you can see and solve.

Hello,

It is necessary for me to see the issue first to solve for you that’s why I asked for the screenshot.

Please share a screenshot with the admin panel login details of the website to check it myself and help you out accordingly.

Regard’s.
Xtemos Studios.

the whole issue turned out to be that the woocommerce elecments like recent products, featured products etc have constant 3 columns n cant be changed with this theme

i took a look at the theme settings and i found product columns which has a fixed number of choices from 2-6 and that seems to be over ruling the wpbkry or even the shortcodes.

to ask now can i make my own choices without the theme setting overruling it.

Hello,

Sorry but there is no option in Theme Settings that you can disable the product column setting of the theme.

You need to use the column settings from the theme.

Best Regards.

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