recently viewed products work only when admin connecnted

Hi, last time you fixed it for me (i already have closed topic that you fixed it) and then there was a programmer who worked on my website and since then it doesn’t work again, I changed the products to a place in the menu.
I think the programmer changed something in the wp rocket settings because the code you sent me is still there.
Note that it only works when admin is logged in and it doesn’t work for clients.
I have attached login details and you have permission from me to make changes and sort it out.

I tried turning off the wp rocket plugin and recently veiwed came back working properly. But I need a solution that will work with the plugin because it’s impossible without wp rocket. Thanks in advance for your help.

Hello,

Please clarify on which page you have defined the “Recently viewed” products because on the product page I see only “Upsells” products: https://take.ms/DosL1

Looking forward to hearing back from you!

Kind Regards

I used it on the side menu in HTML widget

Hello,

I cannot check your widget area due to this error: https://take.ms/MFt5B

Do you use the default “Recently Viewed Products” widget?

Kind Regards

I used it like this with elemntor:
https://prnt.sc/BqElctrd_dB5

https://prnt.sc/l-F2Xn7E1r9i

https://prnt.sc/9jpYn_-Oxsj3

Hello,

I have checked it and it seems to work well on my side, here is a video: https://take.ms/vPb3T

Let me know if I missed something.

Kind Regards

That’s doesn’t work

Try from mobile and try to open first the menu without go to products.
Try few times you will see there is problem.

Hello,

May I request you send me a video of the issue from your side?

Looking forward to collaborating with you!

Kind Regards

Yes I will send video more 2 minuets please stay connected

Here: https://streamable.com/7oftdk

Hello,

Please accept my apologies for the delay.

Seems that your website is not working: https://take.ms/CcQEM

Let me know how can I have access to it.

Kind Regards

I changed domain to:
auras.co.il

Hello,

We have fixed that, please clear the cache and recheck the issue again.

Thank you for your time.

Kind Regards

The problem fixed

Hello,

Great. In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

[Author]

Posts