Hello,
Thank you for sending the login details and the screenshot.
Quick Shop and AJAX add to cart work as expected on a clean WoodMart install. When they stop working after an update, the usual cause is a conflict with a third-party plugin, an outdated child theme or customization, or cached and optimized scripts. To find the cause on your site, please try the following:
1. Make sure WoodMart, WoodMart Core and WooCommerce are all on their latest versions. Then go to Dashboard → WoodMart → Theme Settings and click Save once.
2. Clear every cache layer: your caching or optimization plugin, any server or hosting cache, CDN/Cloudflare and your browser. If you use script minification or “delay JS” options, turn them off for the test.
3. Temporarily deactivate all third-party plugins. Keep only WooCommerce, WoodMart Core and your page builder active. If you use a child theme, switch to the parent theme for the test.
4. Test Quick Shop and add to cart again on a leather product and on a studio service. If they work, turn your plugins back on one by one and test after each one. That will show which plugin causes the conflict.
Since this is a live store, you can run these tests on a staging copy of your site. If you’d like us to check it directly, please confirm that we may temporarily deactivate plugins on your site. Also send the exact URLs of the pages and products where the issue happens through the Private Content field.
Some third-party plugins aren’t compatible with AJAX add to cart, especially ones that add custom fields, options or booking data to the add to cart form. That may matter for your studio services. If a plugin like this turns out to be the cause, you can disable AJAX add to cart in Theme Settings → Single product → Add to cart.
To avoid this kind of problem in the future:
– Make a full backup before every update.
– Test updates on a staging copy first, and only apply them to the live site once the main features work, including cart, Quick Shop and checkout.
– Update the theme, WoodMart Core and WooCommerce together, and clear all caches afterwards.
– Read the WoodMart changelog before updating, and keep custom code in a child theme so updates don’t overwrite it.
Best Regards.
.
