Redeem point field of Sumo Reward points displays in the bottom banner

Hi, if you add a products to cart and go to the checkout page. You will see that the redeem point field display in the bottom banner. Usually it will display above the table. And this make the content jump on page load. You can see the video here http://somup.com/cq6F6UeSYe. And this is the screenshot of it https://www.dropbox.com/s/90vz58bhrwaz1xn/sc20.png?dl=0.

I have asked the plugin author “Sumo Reward Points” about this. This is what he explain. https://www.dropbox.com/s/c74fg8xls182510/sc21.png?dl=0

Hello,

Kindly disable the “Sticky notifications” option from Theme Settings >> General. It might fix the issue.

Also it seems the third party plugin you used “Sumo Reward Points” conflicts with the theme and that’s why this is happening.

We provide our dedicated support and did not able to fix the issues of third party plugins so this is out of our scope and beyond our support policy.

Best Regards.

Hi, after following your instruction, now it displays correctly in the checkout page. But I still have alignment problem in the cart page as you can see here https://www.dropbox.com/s/kdcpzpb5ry7ik10/SC23.png?dl=0. The plugin author said this is an alignment issue of css of the them. I also change to the default theme, there is no any problem as you can see here https://www.dropbox.com/s/obda8whlb4aho9x/sc24.png?dl=0. However, this alignment occur es when changing to Woodmart theme.

https://www.dropbox.com/s/42teqh40ehx52cw/sc25.png?dl=0

Hello,

I’m glad that it is shown fine now on the checkout page.

As notification is not shown above the cart in the cart page in our theme.I noticed that you are using child version of theme kindly switch to the parent version of theme and then deactivate all other third party plugins except “SUMO Reward Points” plugin and then check back your site.

In case if the issue is still there then remain the plugins as disabled and let me know. I will help you out.

Best Regards.

Same, nothing changed after following your instruction. https://www.dropbox.com/s/oeegwfcsi8m6xk7/sc26.png?dl=0

The problem is that notice is not in the place where all WooCommerce notices should be https://gyazo.com/6e15be6791ef48cd397b7204d4133919
Plugin’s developers should move it there to display it correctly. Otherwise, the custom CSS should be written there to fix this but we don’t have an instruction for that.

I’ve referred your reply to the plugin author. While waiting for their answer, I have a question: why there is no problem with the wordpress default theme https://www.dropbox.com/s/obda8whlb4aho9x/sc24.png?dl=0? It displays above the table correctly. However, after switching to Wootmart, this issue occurs?

Here is the author’s answer. But now it’s ok. https://www.dropbox.com/s/whem21eup0ku7z7/sc30.png?dl=0

Can you please post the CSS code that fixes the issue here? So other visitors can use that as well.

Thank you in advance.

Hi HK

Can you please post the CSS code that fixes the issue here? I have the same problem.

Thank you

Hi all, sorry for delay. I’m very busy. Put the following css code to WooCommerce -> SUMO Reward Points -> Advanced -> Custom CSS Settings -> Custom CSS for Cart Page.

#rs_apply_coupon_code_field { } #mainsubmi { } .fp_apply_reward{ } .rs_cart_message{ }

.woocommerce-info{
   width:100% !important;
margin-right: 15px;
    margin-left: 15px;
}

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