refund

Hello,
tell me please where and how can I get a refund on the theme? I’m having so much trouble getting it to work and most of all, it slows down my website to amount that it is not usable anymore.
Thank you

Sending a private message. Thanks!

PM

Hello,

In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.
If you want to return your money back, you can request a refund here https://themeforest.net/refund_requests/new

Kind Regards
XTemos Studio

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