Home Forums WoodMart support forum Refund requested. This is the worst theme I’ve dealt with.

Refund requested. This is the worst theme I’ve dealt with.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #543576

    libbert.co
    Participant

    This is the worst theme ever. I want a refund. Multiple support requests. Despite inputting css in the backend to get this to work, where it should work out of the box, it still fails miserably and falls flat on its face. I have spent almost 4 full 8-12 hour days trying to get this site to work. I would respectfully like a refund.

    #543652

    Hung Pham
    Participant

    Hello libbert.co,

    First of all, take my apologies for the delay in answering because of the weekend.

    Please purge all cache from WP Rocket and check again, your site worked well on my end https://prnt.sc/sATXAqqWAQ8Y

    Regards,

    #543665

    libbert.co
    Participant

    I appreciate you getting back to me. To be fair, I have tried and tried with this theme. I cannot waste anymore time on. it. When I input css in one place, it fixes one page and breaks another. I will not spend another minute trying to work through the issues with this theme. Please refund ASAP. Thank you.

    Attachments:
    You must be logged in to view attached files.
    #543668

    Hung Pham
    Participant

    Hello libbert.co,

    We always do our best to help our customers and explained about spacing values. You can add custom bottom spacing to Row element (WPBakery) or Section / Container widget (Elementor) https://prnt.sc/IQMPwuwTVW8x

    If you are not satisfied using our theme you can submit a refund request here – https://themeforest.net/refund_requests/new

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)