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Reg. HTML Blocks

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #392275

    [email protected]
    Participant

    Hi, I am facing Header and Footer issue while moving files from demo to live server.

    #392348

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes just to understand is it our theme issue or not?

    Regards

    #392537

    [email protected]
    Participant

    Hi, Tried to created fresh installation, while importing dummy data, I am getting below error,

    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    Attachments:
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    #392562

    Luke Nielsen
    Keymaster

    Hello,

    Seems that it’s another website because on the website that you provided earlier, this demo is activated.

    https://monosnap.com/file/HlVgD80MnfBe8NSjRcmEefS0ppIoW0

    Therefore, is there any chance that you could give me admin access to the new website so I can have a look at the settings on your website, please?

    Kind Regards

    #392574

    [email protected]
    Participant

    Hi, Shared the details,

    #392625

    Artem Temos
    Keymaster

    Hello,

    We see the following error in your website logs https://gyazo.com/ace843e813178de785f6c0dd932f1089
    It means that a PHP extension called SimpleXML is not installed on your server. You need to contact your hosting provider for help on this matter.

    Kind Regards

    #392683

    [email protected]
    Participant

    Hi, Installed the Extension, Still I am facing the same issue

    Attachments:
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    #392766

    Artem Temos
    Keymaster

    We still see the same error in the error log while importing https://gyazo.com/a294e2b7ef4d01c605c891af3202c137
    You can check it by yourself via Dashboard -> WooCommerce -> Status -> Logs.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)