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Regarding CPU load while editing Homepage
- This topic has 27 replies, 2 voices, and was last updated 1 year, 11 months ago by takdecor.
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November 21, 2022 at 3:44 pm #422561
takdecorParticipantit’s very unusual, and i don’t know what i should do about this?
whenever i am trying to edit Home page my CPU goes drastically 100% and stops my MYSQL .
what is unusual is, this happening with only Homepage. even i don’t use many elements.I have talked with Wp-rocket for this issue, they don’t even not understand where is going wrong.
As this theme is belongs to you guys. maybe i will getting something from your side.?
November 21, 2022 at 4:12 pm #422569
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
November 21, 2022 at 4:25 pm #422578
takdecorParticipantnot issue with TwentyTwenty or WooCommerce Storefront.
i have checked. then call Wp-rocket for caches management. this is happening with only one page, Homepage.
can you check with your dev. Team for this concern.?
November 21, 2022 at 4:29 pm #422579
Artem TemosKeymasterCould you please describe how exactly you monitor your CPU load? Allow us to do this also, disable all plugins and send us your admin access.
Kind Regards
November 21, 2022 at 4:51 pm #422581
takdecorParticipanti am monitor my infrastructure load through my server SSH.
disable all plugins and send us your admin access.
I troubleshooted many times.
i can one thing, whenever i am trying edit homepage WordPress core query goes slow. ( from Query Monitor Plugin ).
- This reply was modified 2 years ago by takdecor.
November 22, 2022 at 10:28 am #422702
Artem TemosKeymasterIn this case, we need to be able to access your server via SSH to test this also.
Kind Regards
November 24, 2022 at 4:31 pm #423547
takdecorParticipanthow i can share you SSH. i don’t login. it from my web server.
as i have getting answer from wp-rocket. your theme is creating problems or not compatible with wp-bakery plugin.
i am sharing screenshot for you understand well.
one more thing. if you can’t handle this. please refer to your dev. team. it would be appreciated. every ticket getting not worth answers.
November 24, 2022 at 4:42 pm #423566
Artem TemosKeymasterHello,
We can’t test the CPU loading without SSH. You can’t do it either so we don’t understand why do you think that it is caused by our theme.
Our theme is fully compatible with WP Rocket. Most of our customers use our theme with WP Rocket without any problems. You can see how it works on our demo as well.
Kind Regards
November 24, 2022 at 4:46 pm #423576
takdecorParticipanti am not saying. it replies from wp-rocket team.
i think you didn’t received screenshot with last reply. i will share again. which i am received from wp-rocket team.
Attachments:
You must be logged in to view attached files.November 25, 2022 at 10:24 am #423761
Artem TemosKeymasterHello,
But they don’t say anything about the theme. Just about queries. You have 30 plugins and 300 queries. So it might be 10 queries per plugin for example. It is not necessary that all these queries are made by our theme.
Kind Regards
November 25, 2022 at 4:36 pm #423874
takdecorParticipanthere i can tell you that, when i edit pages there only one plugin is working which is wp-bakery. else is not working.
i have shared you my login URL. you can see yourself. 300 query made only at homepage edit. otherwise others page have only under40.
November 25, 2022 at 5:38 pm #423893
Artem TemosKeymasterWhen you edit the home page all plugins are loaded, not the WPBakery page builder only.
Try to disable all plugins and check the number of requests.
Also, try to create a test page and add elements from the home page one by one checking the performance. Then you will see if it slows down when you add some particular elements.Kind Regards
November 29, 2022 at 3:07 pm #424736
takdecorParticipantyou’re saying that only homepage is activate all plugin. other is not?
November 29, 2022 at 3:28 pm #424743
takdecorParticipantit happens with elements as well?
November 30, 2022 at 3:16 pm #425091
Artem TemosKeymasterAll pages load all plugins on your website. But some pages may have more elements to display (like products, images, sliders etc). That is why the number of requests may be different.
Kind Regards
December 1, 2022 at 8:23 am #425271
takdecorParticipantyes but i have created 3 more pages like homepage. when i am trying to edit them. it working fine. it doesn’t load on website. why only at homepage?
December 1, 2022 at 11:07 am #425311
Artem TemosKeymasterHello,
Please, send us screenshots of how it looks with the home page and with a separate page that contains the same set of elements and also link to that page.
Kind Regards
December 3, 2022 at 9:04 am #425896
takdecorParticipanti am sharing a link in private information. where you can see request query of plugins, i told you before it wp-bakery plugin issue.
December 5, 2022 at 1:22 pm #426269
Artem TemosKeymasterOK, it is from the home page, right? You wrote in the previous message that when you create a new page with similar elements you don’t have those queries. Please, send us a link to this page and a screenshot too.
Kind Regards
December 5, 2022 at 6:25 pm #426407
takdecorParticipantyes, it is homepage. i am sharing screenshot what exactly going slow while editing homepage. maybe this will work.
December 6, 2022 at 11:23 am #426590
Artem TemosKeymasterAccording to your screenshot, it comes from “WordPress core” and not from the theme itself.
Kind Regards
December 23, 2022 at 8:31 am #430870
takdecorParticipantHi,
After so many Thing have done. Now I can tell you that your theme isn’t compatible with Wp-rocket plugin. i am sharing screenshot, which i have received from Wp-Rocket team. Now You can fix issues which i am facing.
Please let me know if you need any further. 🙂
December 23, 2022 at 10:30 am #430895
Artem TemosKeymasterHello,
This bug has been already fixed a few weeks and you can apply this patch in WoodMart -> Patcher.
Kind Regards
December 23, 2022 at 10:32 am #430898
takdecorParticipantcan you tell me which patcher Number you are talking about?
December 23, 2022 at 12:28 pm #430918
Artem TemosKeymasterYou need to apply the patch #420877
Kind Regards
December 23, 2022 at 12:34 pm #430919
takdecorParticipanti have already been applied this patcher. still facing issues. sir
your “Delay JavaScript Execution” option isn’t working properly. As i am using mobile version for mobile users.
- This reply was modified 1 year, 11 months ago by takdecor.
December 23, 2022 at 12:39 pm #430922
Artem TemosKeymasterIt means that this issue is no longer on your website. Maybe they sent you this reply automatically as they knew about a such bug in the past. You can open that file and see if the code is still as on their screenshot or not.
December 23, 2022 at 12:40 pm #430923
takdecorParticipantsure! sir.
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