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Regarding CPU load while editing Homepage

Viewing 28 posts - 1 through 28 (of 28 total)
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  • #422561

    takdecor
    Participant

    it’s very unusual, and i don’t know what i should do about this?

    whenever i am trying to edit Home page my CPU goes drastically 100% and stops my MYSQL .
    what is unusual is, this happening with only Homepage. even i don’t use many elements.

    I have talked with Wp-rocket for this issue, they don’t even not understand where is going wrong.

    As this theme is belongs to you guys. maybe i will getting something from your side.?

    #422569

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #422578

    takdecor
    Participant

    not issue with TwentyTwenty or WooCommerce Storefront.

    i have checked. then call Wp-rocket for caches management. this is happening with only one page, Homepage.

    can you check with your dev. Team for this concern.?

    #422579

    Artem Temos
    Keymaster

    Could you please describe how exactly you monitor your CPU load? Allow us to do this also, disable all plugins and send us your admin access.

    Kind Regards

    #422581

    takdecor
    Participant

    i am monitor my infrastructure load through my server SSH.

    disable all plugins and send us your admin access.

    I troubleshooted many times.

    i can one thing, whenever i am trying edit homepage WordPress core query goes slow. ( from Query Monitor Plugin ).

    • This reply was modified 2 years ago by takdecor.
    #422702

    Artem Temos
    Keymaster

    In this case, we need to be able to access your server via SSH to test this also.

    Kind Regards

    #423547

    takdecor
    Participant

    how i can share you SSH. i don’t login. it from my web server.

    as i have getting answer from wp-rocket. your theme is creating problems or not compatible with wp-bakery plugin.

    i am sharing screenshot for you understand well.

    one more thing. if you can’t handle this. please refer to your dev. team. it would be appreciated. every ticket getting not worth answers.

    #423566

    Artem Temos
    Keymaster

    Hello,

    We can’t test the CPU loading without SSH. You can’t do it either so we don’t understand why do you think that it is caused by our theme.

    Our theme is fully compatible with WP Rocket. Most of our customers use our theme with WP Rocket without any problems. You can see how it works on our demo as well.

    Kind Regards

    #423576

    takdecor
    Participant

    i am not saying. it replies from wp-rocket team.

    i think you didn’t received screenshot with last reply. i will share again. which i am received from wp-rocket team.

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    #423761

    Artem Temos
    Keymaster

    Hello,

    But they don’t say anything about the theme. Just about queries. You have 30 plugins and 300 queries. So it might be 10 queries per plugin for example. It is not necessary that all these queries are made by our theme.

    Kind Regards

    #423874

    takdecor
    Participant

    here i can tell you that, when i edit pages there only one plugin is working which is wp-bakery. else is not working.

    i have shared you my login URL. you can see yourself. 300 query made only at homepage edit. otherwise others page have only under40.

    #423893

    Artem Temos
    Keymaster

    When you edit the home page all plugins are loaded, not the WPBakery page builder only.
    Try to disable all plugins and check the number of requests.
    Also, try to create a test page and add elements from the home page one by one checking the performance. Then you will see if it slows down when you add some particular elements.

    Kind Regards

    #424736

    takdecor
    Participant

    you’re saying that only homepage is activate all plugin. other is not?

    #424743

    takdecor
    Participant

    it happens with elements as well?

    #425091

    Artem Temos
    Keymaster

    All pages load all plugins on your website. But some pages may have more elements to display (like products, images, sliders etc). That is why the number of requests may be different.

    Kind Regards

    #425271

    takdecor
    Participant

    yes but i have created 3 more pages like homepage. when i am trying to edit them. it working fine. it doesn’t load on website. why only at homepage?

    #425311

    Artem Temos
    Keymaster

    Hello,

    Please, send us screenshots of how it looks with the home page and with a separate page that contains the same set of elements and also link to that page.

    Kind Regards

    #425896

    takdecor
    Participant

    i am sharing a link in private information. where you can see request query of plugins, i told you before it wp-bakery plugin issue.

    #426269

    Artem Temos
    Keymaster

    OK, it is from the home page, right? You wrote in the previous message that when you create a new page with similar elements you don’t have those queries. Please, send us a link to this page and a screenshot too.

    Kind Regards

    #426407

    takdecor
    Participant

    yes, it is homepage. i am sharing screenshot what exactly going slow while editing homepage. maybe this will work.

    #426590

    Artem Temos
    Keymaster

    According to your screenshot, it comes from “WordPress core” and not from the theme itself.

    Kind Regards

    #430870

    takdecor
    Participant

    Hi,

    After so many Thing have done. Now I can tell you that your theme isn’t compatible with Wp-rocket plugin. i am sharing screenshot, which i have received from Wp-Rocket team. Now You can fix issues which i am facing.

    https://imgur.com/9Dp9Jgp

    Please let me know if you need any further. 🙂

    #430895

    Artem Temos
    Keymaster

    Hello,

    This bug has been already fixed a few weeks and you can apply this patch in WoodMart -> Patcher.

    Kind Regards

    #430898

    takdecor
    Participant

    can you tell me which patcher Number you are talking about?

    #430918

    Artem Temos
    Keymaster

    You need to apply the patch #420877

    Kind Regards

    #430919

    takdecor
    Participant

    i have already been applied this patcher. still facing issues. sir

    your “Delay JavaScript Execution” option isn’t working properly. As i am using mobile version for mobile users.

    • This reply was modified 1 year, 11 months ago by takdecor.
    #430922

    Artem Temos
    Keymaster

    It means that this issue is no longer on your website. Maybe they sent you this reply automatically as they knew about a such bug in the past. You can open that file and see if the code is still as on their screenshot or not.

    #430923

    takdecor
    Participant

    sure! sir.

Viewing 28 posts - 1 through 28 (of 28 total)