Regarding the issue of incorrect postal code xian’s

I’m using the correct UK address but I keep getting errors and I don’t know why

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Hi terryji520,

Thanks for reaching to us.

1. Navigate to Theme Settings > Shop > Checkout and disable Checkout fields manager option https://prnt.sc/_2GgEF45DULD or go to WooCommerce > Checkout Fields and turn off Required option https://prnt.sc/omrQHV7FbZVn

2. I also kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

Regards,

First, I didn’t have the checkout field manager open. Secondly, my woocomemerc does not have the Checkout Fields you mentioned。

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Please log in and check.

Hi terryji520,

Thanks for details.

By default, this is default WooCommerce functionality and WoodMart does not control it. So, I also kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

Regards,

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