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Register form Issues

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
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  • #541999

    kashif.shehzad.7583
    Participant

    Hi,
    i have issues in registration form when i installed otp login plugin then the registration form not showing when i clicked from Homepage (Login/Register) then click (create a account) then works its shows the registration form but when i click Register button in my-account page button then register form not showing. i think the problem is with the the link can you please help me on that? I am be very thankful for your kind action and response. Thanks

    #542231

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Thanks for reaching to us.

    I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,

    #542451

    kashif.shehzad.7583
    Participant

    I already shared the credentials of my site please help me and fix my issue. I am be very grateful to you. Thanks

    #542605

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Would you mind if I switch to Default theme for testing? Please confirm me back.

    Regards,

    #542619

    kashif.shehzad.7583
    Participant

    humble request ok check it but i want it you fix it with woodmart theme please i am be very grateful to your support. Thanks ❤️

    #542898

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Thanks for your confirmation.

    I tested on my end with WoodMart keep activated, I registered new account without issues https://prnt.sc/aFVsaK3qLoWu

    Regards,

    #542931

    kashif.shehzad.7583
    Participant

    go to this link and click on register and also see the attached file
    https://khaani.store/my-account/

    Attachments:
    You must be logged in to view attached files.
    #542936

    kashif.shehzad.7583
    Participant

    and also check it in mobile

    #543042

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    The registration form hidden, you should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems. https://prnt.sc/jq4Uhycesxq_

    Regards,

    #543049

    kashif.shehzad.7583
    Participant

    i don’t know how to fix it that’s what i reach the support to fix it for me please can you please check it and fix it for me. please i have done alot of request and still the problem is not solve yet. i have already shared the details before please check it and fix it for me please. Thanks

    #543383

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Take our apologies for the long delay in answering.

    I kindly recommend you to clear all cache and check again, it worked very well on my end, both normal and incognite mode https://prnt.sc/Vl0MGKYYC0-e

    Regards,

    #543396

    kashif.shehzad.7583
    Participant

    please go to this link https://khaani.store/my-account/ and click on register

    #543399

    kashif.shehzad.7583
    Participant

    please check it on mobile phone to register an account in mobile phone not working and also please check this link in desktop then register a account and not working https://khaani.store/my-account/

    #543421

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Thanks for reaching to us.

    Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .woocommerce-form-register.register{
    display: block !important;
    }

    Regards,

    #543449

    kashif.shehzad.7583
    Participant

    Thank you soo much for your help and response! It’s work’s now Thanks Again❤️

    #543471

    Hung Pham
    Keymaster

    Hi kashif.shehzad.7583,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 16 posts - 1 through 16 (of 16 total)

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