• Home
  • WordPress Themes
    • eCommerce
    • Corporate
    • Multipurpose
    • Blog
  • Support
    • WoodMart support
    • Basel support
    • Space support
    • Feature requests
  • Documentation
    • WoodMart
    • Basel
    • Hitek, Luman, Antares
  • Demo
    • WoodMart
    • Basel
    • Hitek
Login / Register
Checkout
Checkout
Menu

Home / Forums / Basel support forum / Register page not working

Home › Forums › Basel support forum › Register page not working

Register page not working

  • This topic has 9 replies, 2 voices, and was last updated 7 years, 7 months ago by Artem Temos.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 9, 2017 at 11:35 am #21069

    valentina
    Participant

    Hi,

    I’m writing for an issue with the register page.

    Problem is when you click on Login / Register in the top area right, you go in the autogenerated “my account” page.
    In there, the register button is an empty link!
    Of course registrations are setted on “everybody can register” so I don’t really get why it’s blocked!

    What can I do / fix / check?

    Thank you

    Valentina

    October 9, 2017 at 2:08 pm #21073

    Artem Temos
    Keymaster

    Hello,

    We see some error in JS console that breaks the functionality. Could you please try to disable your optimizations plugins?

    Regards

    October 10, 2017 at 2:11 pm #21161

    valentina
    Participant

    Done!

    I’ve disable the optimization plugins (Autoptimize, Compress JPEG & PNG images, WP Smush)
    Let me know if I can do something else!

    Thank you

    October 10, 2017 at 5:57 pm #21188

    Artem Temos
    Keymaster

    Hi,

    We don’t see our theme active on your website now.

    Regards

    October 11, 2017 at 6:53 am #21265

    valentina
    Participant

    Sorry, now it is!

    October 11, 2017 at 6:57 am #21266

    Artem Temos
    Keymaster

    OK, but it works correctly for us now. Could you please check?

    October 11, 2017 at 7:00 am #21268

    valentina
    Participant

    Uhm, as you said, I disabled all the optimization plugins.
    So, if now it works, it must be a compatibility issue with one of them!

    October 11, 2017 at 7:02 am #21269

    Artem Temos
    Keymaster

    No, because the plugin throws the JS error that breaks all the functionality on your website and it doesn’t depend on the theme installed. So you need to fix or configure the plugin firstly or try to use another one.

    October 11, 2017 at 9:46 am #21274

    valentina
    Participant

    Yes, I’ve disabled the plugin which was blocking the registrations (autoptimize) and now everything works fine.

    Thank you!

    October 11, 2017 at 1:29 pm #21281

    Artem Temos
    Keymaster

    You are welcome!

  • Author
    Posts

Tagged: login, register, user

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to create new topics. Login / Register

Your request can't be resolved for a long time? Contact our general support manager.

Contact form
WoodMart Facebook Group
Create your WordPress website.
  • Resources
    • Video tutorials
    • Blog
    • Contact us
    • Refund Policy
    • Terms of Service
  • Social links
    • Facebook
    • Twitter
    • Instagram
    • YouTube
@ XTemos studio. 2025 WordPress development from 2015.

Privacy Policy

  • Home
  • WordPress Themes
    • eCommerce
    • Corporate
    • Multipurpose
    • Blog
  • Support
    • WoodMart support
    • Basel support
    • Space support
    • Feature requests
  • Documentation
    • WoodMart
    • Basel
    • Hitek, Luman, Antares
  • Demo
    • WoodMart
    • Basel
    • Hitek
  • Login / Register
Sign in
Close

Lost your password?

No account yet?

Create an Account