Registration Form Still Accessible After Updating to Version 8.6.5

Dear Support Team,

In the latest update, version 8.6.5, the changelog mentions the following fix:

FIXED: Registration links were shown in the header dropdown and login sidebar even when My Account registration was disabled.

However, the issue still persists on my website. Users can still see the registration form alongside the login form, even though registration is disabled in the WordPress settings.

I have LiteSpeed Cache installed and active. I purged all caches and then deactivated the plugin to rule out any caching-related issues, but the problem remained unchanged. I also tested the website across multiple browsers and devices, with the same results.

Kindly advise on how to resolve it. Registration should be completely disabled when the corresponding option is turned off in WordPress settings.

Thank you for your assistance.

Best regards,

Hello,

Sorry to hear about the inconvenience. Kindly share your site’s WP-Admin login details so we can check this concern on your site and help you out.

For your security, please don’t post the credentials directly here. Instead, use our secure sharing service: https://secret.xtemos.com/

Just enter your login details there, generate the secret link, and share that link with us in this topic. The link can only be opened once, so your data stays private and isn’t stored on our server.

Best Regards

Dear, i have attached the link requested.
regards.

Hello,

I noticed that this option is still enabled on your website.

Please navigate to WooCommerce > Settings > Accounts & Privacy.

Under Account creation, uncheck Allow customers to create an account on the “My account” pag: https://postimg.cc/R3CD8qn2

Then save the changes, clear your website cache, and check again.

Best Regards,

Dear,

Problem solved, thank you for your support.

regards.

Hello,

Thank you for confirming! We’re glad to hear it’s working on your site.

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://www.trustpilot.com/review/xtemos.com

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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