Reinstall — please help

I tried to install it again.
However, it cannot be installed normally.
How can I do it?
Help…

My site info

Hello,

I have logged into your website and the theme is already installed and all the content is also removed.

It seems that you have managed to make a reinstall.

Regard’s.
Xtemos Studios.

Import base data error..

error messege is

Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.

what is this?
If you install it with IP, there is no problem.
But, the above error occurs when you install to a domain.

Hello,

I have logged into your website.

Please make sure that you have set the requirements for the theme as mentioned in our detailed documentation in the following link: https://xtemos.com/docs/woodmart/requirements-wordpress-set/

Then clear the cache and check back.

Because the requirements aren’t the same in your website.

Screenshot for Clarification: https://prnt.sc/vhzdzr

Regard’s.
Xtemos Studios.

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