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Related product – Single product

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  • #655783

    software
    Participant

    Hello,

    I’ve noticed an issue with the display of related products on the single product page.

    Additional information:
    – The product page layout is defined using the “Single Product Layout”.
    – It includes a “Product (grid or carousel)” block, which is responsible for displaying related products -> https://prnt.sc/KhhT4RKIJuaahttps://prnt.sc/-FwGayXda-D5

    Issue 1:
    – In the product settings, the “Related Products” section has been filled in, yet different, unrelated products are being displayed -> https://prnt.sc/LuruX_LeN2mFhttps://prnt.sc/PcgIjjLZ4ojx

    Issue 2:
    – Instead of the main product, individual product variants are being shown. I would like only the main product to be displayed, not its specific variants.

    #655811

    Luke Nielsen
    Keymaster

    Hello,

    1. It’s Upsell’s products, so to show those products, you need to select the “Upsells” in the data source here – https://prnt.sc/KesETOBDjm7M

    2. Could you please send some screenshots for a better understanding?

    Kind Regards

    #655859

    software
    Participant

    Hello,

    1. Thanks for your reply. This solves the problem. I will keep the ‘Related’ data source. Most products don’t have any ‘Up-sell’ products assigned.

    2. If the product source “Related” is set, the system displays products as specific variants. For example:
    In the “Related Product” section, it shows “Abicor Binzel WP Tungsten TIG Electrode – green – 4.0”, which is a variant with the “4.0 mm” attribute. The product URL includes the parameter “?attribute_pa_srednica-mm=40” -> https://prnt.sc/56k6jq5WWluhhttps://prnt.sc/kmK_0vqySI_L
    I would prefer the system to display the main product instead of redirecting to a specific variant.

Viewing 3 posts - 1 through 3 (of 3 total)