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Related products not showing

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  • #350950

    jbijman
    Participant

    Hello,

    Related products from the theme are not showing on productpages, even when i enable the setting in the woodmart settings.

    It is only showing the upsells is manually added. I also want related products which are automatically generated.

    #351201

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    If you use the child theme, switch to the parent and check the issue.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #351315

    jbijman
    Participant

    Hi Elise,

    Thanks. Switching from child-theme to normal theme did the job.

    Found it, thanks!

    • This reply was modified 3 years, 7 months ago by jbijman.
    #351344

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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