Related & Upsells products

Hi,

Product page shows random products in related section, and not those products I choose in woocomerce product options as crosssale (second row). Solution? Upsale is ok.

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Hi marijan.sokacic,

Thanks for reaching to us and appreciate your patience.

I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

Regards,

Ok..let me refrase that….
Is the theme I use able to show crossale product in product page?

Hi marijan.sokacic,

WoodMart theme is fully compatible with WooCommerce so it can shows both Cross-sells and Up-sells products.

Regards,

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