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Relevanssi
- This topic has 10 replies, 3 voices, and was last updated 1 week, 2 days ago by
Aizaz Imtiaz Awan.
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May 10, 2023 at 11:14 am #465827
shariffsameer.sParticipantFor Search, We are looking for Fuzzy matching: match partial words, if complete words don’t match.
For eg. We have some products with name “Ribbon” and if we search for “Ribbons” it returns No Product Found.
As the theme recommends Relevanssi – A Better Search plugin, We have enabled it but the search result page looks like blogs without add to cart. Please check the screenshot attached.
Thanks.
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You must be logged in to view attached files.May 10, 2023 at 4:47 pm #465962
Aizaz Imtiaz AwanKeymasterHello,
Please navigate to the settings of the Relevanssi -> Indexing -> and check the “post” type.
https://prnt.sc/MDE9sO1BL1BHHere is a guide about the Relevanssi:
https://www.relevanssi.com/user-manual/installing-relevanssi-and-adjusting-the-settings/Best Regards
May 10, 2023 at 5:10 pm #465980
shariffsameer.sParticipantHello,
This solution doesn’t help. the search result page of Relevanssi does not show add to cart buttons.
Please find the attached screenshots.
Attachments:
You must be logged in to view attached files.May 11, 2023 at 4:30 pm #466244
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 12, 2023 at 10:41 am #466395
shariffsameer.sParticipantTried uninstalling all plugins except:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGBut there is still issue of search result page with shop buttons. Please check screenshot attached.
Note: Please don’t delete anything. It is a live website!
Attachments:
You must be logged in to view attached files.May 12, 2023 at 5:58 pm #466548
shariffsameer.sParticipantany update
May 13, 2023 at 8:59 am #466625
Aizaz Imtiaz AwanKeymasterHello,
I have found that there is no issue with the theme, this issue is related to the plugin. Please ask the plugin author support to check and solve the issue for you.
As you know Envato support policy that we only give our dedicated support for the theme related issues not for the 3rd party plugin settings and configuration issues.
Best Regards.
May 25, 2023 at 3:05 pm #469921
fazhekParticipantI am having this same issue which seems very unprofesional of woodmart theme team not to handle, since you recommend using Relevanssi plugin. Please let me know if this has been solved or when do you plan to?
May 25, 2023 at 5:05 pm #469987
Aizaz Imtiaz AwanKeymasterHello @shariffsameer.s
I have visited your site and searched for the product. In the search result the add to cart button is showing on the products.
Screenshot for clarification:
https://ibb.co/XstJR1dBest Regards.
May 25, 2023 at 5:11 pm #469992
shariffsameer.sParticipantCurrently using default search not Relevanssi. I want same results using Relevanssi.
May 26, 2023 at 1:13 pm #470206
Aizaz Imtiaz AwanKeymasterHello,
Without a plugin the search result is working fine. When you install and plugin the search results are not working. It means it is not our theme issue. This issue is related to the plugin. Please ask the plugin author support to check and solve the issue for you.
As you know Envato support policy that we only give our dedicated support for the theme related issues not for the 3rd party plugin settings and configuration issues.
Best Regards.
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