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remove spacing at bottom

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
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  • #628378

    greg-9795
    Participant

    Hi, our mobile version of our site is showing a large space between the HTML block of scrolling businesses we have worked with, and the black footer with the white Elite logo.

    There is no spacing /margin at the bottom of the HTML block for the scrolling logos or for the footer.

    Why is this large space displaying and how can we remove it.
    Thanks,

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    #628486

    Hung Pham
    Keymaster

    Hi greg-9795,

    Thanks for reaching to us.

    I didn’t see the white spacing, please let me know if you resolved it.

    Regards,

    #628523

    greg-9795
    Participant

    Yeh it is still there, as shown in the photo and on the live site this is for mobile.

    Please check the mobile version. It shows on developing the site and on the live site.

    #628549

    Hung Pham
    Keymaster

    Hi greg-9795,

    Please add the below Custom CSS code to Theme Settings > Custom CSS > Mobile CSS:

    main.wd-content-layout {
        padding-block: 20px;
    }

    Best Regards,

    #628554

    greg-9795
    Participant

    Hi, it has not worked and has turned red in the CSS box as shown in the attached photo.
    Please advise
    Thanks,

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    #629120

    Hung Pham
    Keymaster

    Hi greg-9795,

    Thanks for your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #629748

    greg-9795
    Participant

    hello Hung, see link below. Thank you

    #630101

    Hung Pham
    Keymaster

    Hi greg-9795,

    Thanks for details.

    You can try using the Images Gallery or Woodmart Slider widgets instead.

    Best Regards,

    #630244

    greg-9795
    Participant

    Hello,

    Can you please explain what you mean? I think you may have responded to a different topic.

    We are looking to rectify the spacing issue on the page.

    Thanks

    #630549

    Hung Pham
    Keymaster

    Hi greg-9795,

    Please try to use above widgets to see if it works.

    Regards,

    #630554

    greg-9795
    Participant

    please explain what you mean. What should I change to use these widgets to achieve what?

    #631164

    Hung Pham
    Keymaster

    Hi greg-9795,

    Thanks for your patience.

    Please double check, the issue has been resolved https://ibb.co/zQLYcq2

    Regards,

    #631178

    greg-9795
    Participant

    Hi Hung,

    It appears correct on desktop responsive mode.

    Howveer on the actually mobile devices, it is not resolved.

    Please help.

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    #631460

    Hung Pham
    Keymaster

    Hi greg-9795,

    As you can see, the screenshot was taken on real mobile devices.

    Please clear browser cache and double check.

    Regards,

    #632187

    greg-9795
    Participant

    Hello,

    We have all cleared cache, even downloaded new browsers to confirm and the space is still there.

    As you can see, the screenshots were taken on real mobile devices.

    What can we do to resolve this.

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    #633068

    Bogdan Donovan
    Keymaster

    Hi,

    We additionally checked your website and found that the issue is indeed noticeable on iOS devices. After debugging your site, we discovered that the carousel element from the Elementor plugin appears stretched in height due to WebP carousel images that haven’t yet entered the viewport. This is caused by lazy loading coming from the third-party plugin “Perfmatters”. For verification, we temporarily disabled the plugin and found that after this, the Elementor image carousel looks normal and without the gap. Here’s a screenshot taken from an iPhone at this moment https://monosnap.com/file/u8z4xBMzwuEOEVSeBhcBS828it04BG.

    To solve your issue, try disabling this third-party plugin and check again.

    Kind Regards

Viewing 16 posts - 1 through 16 (of 16 total)