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Remove verification Email in popup for subscribers

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #334336

    gcabello
    Participant

    Hello, I have a popup to get subscriber emails. My question is if there is a way that the user doesn’t need to verify the email in order to subscribe.

    The reason i’m asking is because it takes +15 seconds to show the message “Please confirm the email” to the users and they may have already left the site.

    Thank you

    #334354

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You can disable the Popup in the Theme Settings > General > Promo popup.

    If you have any questions please feel free to contact us.

    Best Regards

    #334362

    gcabello
    Participant

    Thanks Elise for your reply.

    I know I can disable the popup. What I’m asking is how I can disable that subscribers don’t have to confirm their email when they subscribe.

    When they subscribe now, they get a confirmation email to verify it. The problem is that the message that indicates users that they have to verify the email on my website takes +15 seconds so users may have left my website without knowing that they have to confirm their email.

    #334372

    Hello,

    This option relates to the MailChimp service. We do not have instructions on this, please contact their support.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)