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Removing non-existent variations

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  • #487467

    negativzje
    Participant

    Hello!

    I have a variation product available in yellow and black colors. The black color comes in sizes 35-46, while the yellow one has sizes 35-40 available. When I select the yellow color, the option for size 46 appears in the dropdown menu, even though such a variation doesn’t exist. WooCommerce also brings attention to this with the following message: “We’re sorry, but no product matched the criteria. Please choose a different combination.”

    I only see the error with this particular product because the size range differs between the colors here. I will send a picture where there are two different colors for the product, but the size range is the same. There, it clearly crosses out the unavailable size.
    I am attaching a picture of it.

    Thanks,
    Neg

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    #487492

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #487614

    negativzje
    Participant

    Hi!

    The issue is present with the storefront theme as well, unfortunately.
    Do you perhaps have any ideas why WooCommerce (version 8.0.0) might be causing this behavior, showing non-existent variations too?

    Thanks,

    #487775

    Hello,

    When you create a variable on both attributes, you need to select them both. If you delete an attribute, you need to delete it in every product.

    WoodMart theme, unfortunately, does not influence.

    If you have any questions please feel free to contact us.

    Best Regards

    #489846

    negativzje
    Participant

    Hi,

    I managed to solve the problem, and the solution was increasing the variation limit.

    Thanks,
    Neg.

    #489880

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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