Rendered size of images in MEGA MENU

Hi team,

We now have a tricky issue, hope you can help.

There is a Mega Menu on our website. On GAMA DE PRODUSE —-> PANOU GARD BORDURAT —-> we noticed that even if the sizes of the images, in pixels, are the same in HTML BLOCKS, the actual rendered size is different, causing some slight differences in symmetry.

To be more precise, the title PANOU GARD BORDURAT should be on the first line for both of the first two items shown in the mega menu (please see image attached).

Please give us some help because we are at a loss here and can’t really explain to the customer that we can’t “move” the text so that it looks symmetrical. 🙂

Thanks a lot!

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Hello,

I saw the screenshot you attached.

Please try changing the size of the image of the single image element used in the HTML Block.

Screenshot for Clarification: https://gyazo.com/950abc8dfaa868e3112a11394b8b3add

Then check back.

Best Regards

Hi there,

I have changed all the image sizes to 200×165 px but the problem still persists.

Are you please able to log in and have a closer look? Maybe we’re missing something.

Thanks a lot!

Hello,

You are using the older version of the theme. Please update the theme to the latest Woodmart 6.1.4 version and update all the theme plugins as well. I am sure your issue will be solved.

Best Regards.

Hello again,

I updated the theme to 6.1.4 and also all the plugins. Unfortunately the issue is still around.

Best Regards.

Hello,

Your issue has been resolved. Please clear cache and check back. I have changed the height of the image that was causing the issue using CSS and the issue is resolved.

Best Regards

Hello Aizaz Imtiaz,

Yes, that surely looks fine! Thanks a lot for all your help!

Kind regards,

Most Welcome!!!

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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