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Repetitive image when loading products, create new product or category

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #196249

    jhoncasl
    Participant

    Hello
    I have a problem. An image is appearing repeatedly when I create new categories or products.

    Theoretically when one does not put any image the default image is woocommerce-placeholder.png but for some unknown reason it is taking a file from my media library.

    This forces me to manually change this ‘sticky library image’ every time I need to include a new product or category.

    I attach the screenshots.

    Regards.

    Jhon

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    #196268

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I saw the screenshots you attached. Please check its functionality by activating some default WordPress theme just to check whether the issue is with our theme.

    Best Regards.

    #196553

    jhoncasl
    Participant

    Hello,
    I switched the theme as you mentioned, but the error persists.

    Could you help me?

    Best regards

    Jhon.

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    #196583

    Hello,

    If it behaves the same way with the default WordPress theme that means the issue is not related to our theme.

    Sorry we could not help you with this because this is out of our scope. We provide support services within our theme WoodMart.

    You can try contacting WooCommerce support for this.

    Best Regards.

    #196585

    jhoncasl
    Participant

    I think I could solve it. I removed the photo from my image gallery and changed the WordPress option so that it doesn’t sort the photos by folders by month.

    I did not know which of the two options was the one that solved the problem

    Thanks for your help, if I have further questions I will write you

    #196615

    Hello,

    We are Glad that you Solved the issue by yourself. You are Great!!!

    Your solution might be useful for someone else.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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