Reply To: Slider Revolution Update Issue

Again, the same issue reported in https://xtemos.com/forums/topic/slider-revolution-update-issue/ (ticket number #371855)

I deactivate nitropack plugin as you mentioned there (attach 1), but still getting error when try update the Rev Slider plugin (attach 2)

Please

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Hello,

Please, send us your FTP access so we can check the issue one more time.

Kind Regards

I am sending to you the FTP access.

Strange, but we still can’t edit any files using this FTP.
In this case, you need to download the latest version of the plugin in your account section on our website. Then, simply upload it and replace the previous version via Dashboard -> Plugins -> Add new.

Kind Regards

Thank you for your help

You can close this topic

OK, let us know if you have any additional questions.

Kind Regards

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