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Request to Move WoodMart License to Correct Subdomain

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  • #718825

    userDNS
    Participant

    Request to Move WoodMart License to Correct Subdomain

    #718878

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate the license on the old domain first, then activate it on the new domain with the same purchase code.

    – Old domain: Dashboard -> WoodMart -> Theme License -> Deactivate
    – New domain: Dashboard -> WoodMart -> Theme License -> enter your purchase code ->
    Activate

    You can also manage/removing old activations in your XTemos account if needed: xtemos.com/my-account

    Best Regards

    #719113

    userDNS
    Participant

    Hello,

    Thank you for your reply.

    The license activation process is clear now.

    However, my request is not only about changing the WoodMart license. I would like to ask if your team can help migrate the full website from your end.

    By mistake, the website was built on the wrong subdomain, I need to keep the exact same website content, including all pages, design, images, products, menus, theme settings, WoodMart settings, and layout, and move everything to the correct subdomain.

    Is it possible for your support team to handle this migration for me, or guide me with the exact steps to make sure nothing is lost or broken?

    If needed, I can provide temporary WordPress admin access or any required details securely.

    Thank you for your support.

    Best regards,

    #719143

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To transfer your website, you can utilize the Duplicator plugin. This process involves transferring the entire site, including all content and theme settings, to ensure a comprehensive and seamless migration: https://wordpress.org/plugins/duplicator/

    Note: Please take a complete backup of your site first, then migrate the site. Also, you can use any other plugin as well.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)