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Requesting Refund as Theme Not Supported

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  • January 18, 2021 at 2:21 pm #259391

    jsbmudit
    Participant

    This theme is not compatible with Woo commerce 4.8 and wordpress 5.6. I Just Skipped looking for version and everything. I just looked for reviews and Feedbacks and Found it beautiful too.

    January 18, 2021 at 5:17 pm #259437

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please be sure, you can request and get a refund here: https://themeforest.net/refund_requests/new

    Before you proceed, let me help to detect the problem and solve it. I am afraid some confusion occurred. Our theme is fully compatible with Woocommerce 4.8 and WordPress 5.6.

    If you use Elementor Pro, it has problems with the recent WordPress, at the same time WoodMart works perfectly. WoodMart has a set of built-in widgets working on the free Elementor that works with WordPress 4.8 correctly

    Please advise what kind of problem you have, we will do our best to solve them. Please believe you would be impressed with the variety of options would never regret you have purchased this theme.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)