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reset variation problem
- This topic has 7 replies, 2 voices, and was last updated 1 year, 1 month ago by Artem Temos.
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October 23, 2023 at 2:34 pm #506333
eylulgormusParticipantHi there, I think there’s a bug regarding variation images. The link is attached.
I have a product with 60 variations. (I’ve changed the variation image threshold to 150 in theme settings). When I select my options (size & color) it loads the variation image fine. But when I click on “clear”, it won’t reset back to the featured product of the image. However, when I click on “click to enlarge”, the featured image shows up as expected. Somehow the firstly selected variation sticks on although the actual image loads behind.
I’ve tried experimenting with variation load method with no avail.
I don’t have any plugins installed other than woodmart core, elementor and woocommerce.
I’v tried switching to Storefont theme and it works as expected, so I guess this is a bug from woodmart.
October 23, 2023 at 3:40 pm #506366
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
October 23, 2023 at 3:44 pm #506369
eylulgormusParticipantplease find attached.
October 23, 2023 at 5:59 pm #506475
Artem TemosKeymasterHello,
You can fix it by applying patch #
506469
. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.Kind Regards
October 23, 2023 at 6:08 pm #506477
eylulgormusParticipantMany thanks for the very quick answer. It works but it partially works. The problem I’ve described above is solved, but there’s another problem. When I click on any of the size options (L, for example) the variation image changes to the first available combination. (Ash – L in the example and again when I hover over the image the product image shows up) It should only change when both options are selected. Can you please look into it too?
October 24, 2023 at 9:03 am #506557
Artem TemosKeymasterYou need to disable this option for the
Renk
attribute in Products -> Attributes https://gyazo.com/82402b2afab0969ee5fd24db68a7b627Kind Regards
October 24, 2023 at 11:51 am #506624
eylulgormusParticipantPerfect, it works now! Thanks a lot <3
October 24, 2023 at 12:13 pm #506625
Artem TemosKeymasterYou are always welcome. Feel free to contact us if you have any further questions.
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