Home Forums WoodMart support forum Revelanssi wont work with normal searches anymore

Revelanssi wont work with normal searches anymore

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #705666

    arty
    Participant

    Hi,
    We use revelassi with ajax which works perfectly.
    However when i press enter to show the normal wordpress search page, it wont listen to the synonyms.
    if i search for “βαλσαμικο” it gives ajax results(like it should) but when i press enter it says no products found.
    could you please help out?
    thank you,
    Menelaos

    #705726

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #705735

    arty
    Participant

    Thank you in advance,
    Menelaos

    #705780

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #705797

    arty
    Participant

    Hi Aizaz,
    I need to let you know that some time ago it was working perfect with woodmart as well.
    To be sure, i have cloned the installation to https://www.stage.topoikilopoleio.gr/ and you can access it using the same credentials.
    i have also enabled 2025 theme and the search is working perfectly again.
    https://www.stage.topoikilopoleio.gr/?s=βαλσαμικο&post_type=product
    vs
    https://www.topoikilopoleio.gr/?s=βαλσαμικο&post_type=product
    the only difference between the two is the template
    thank you in advance for taking time for this issue.
    kind regards,
    Menelaos

    #705808

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please disable the 2FA Authentication on staging so that we can proceed further with checking the issue: https://ibb.co/mFH33hpM

    Best Regards,

    #705809

    arty
    Participant

    sorry about it. i missed it totally.
    i have disabled it.

    #705815

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    With 2025, the search is not present. I recommend testing with the Storefront theme and checking if the search works there. This will help determine if the problem is specific to WoodMart or not.

    Best Regards,

    #705823

    arty
    Participant

    hi,
    i installed storefront but the results are the same.

    #705889

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have further investigated the issue on your staging site and deactivated most of the plugins that are not related to the theme and the search result is working fine.

    See Screenshot for clarification: https://ibb.co/YxmTpy4

    Please visit your site and reactivate the plugin one by one to check which one causes the issue.

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)