Home Forums WoodMart support forum Review areas and question form on faq page are missing

Review areas and question form on faq page are missing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #650022

    zngntr
    Participant

    Areas where users can comment and rate and area where users can ask questions on frequently asked page are missing. I am not talking about contact form, there was an area where they could ask questions directly but it is not there now.
    Can you provide review and fix it?

    #650338

    Hung Pham
    Keymaster

    Hi zngntr,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #659020

    zngntr
    Participant

    I can’t add a form-like section to the FAQ page where users can ask questions. How can I do this?

    #659079

    Hung Pham
    Keymaster

    Hi zngntr,

    Admin credential is incorrect, please check again.

    Regards,

    #659753

    zngntr
    Participant

    I added

    #659858

    Hung Pham
    Keymaster

    Hi zngntr,

    Thanks for details and appreciate your patience.

    Please see screenshot for better understanding https://ibb.co/tPpfsqH6

    Regards,

    #660091

    zngntr
    Participant

    A field appears on the website form. How can I remove and customize this field?

    Attachments:
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    #660121

    Hung Pham
    Keymaster

    Hi zngntr,

    This is default WordPress form and WoodMart does not control it.

    For specialized assistance and potential solutions, You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    #660462

    zngntr
    Participant

    I was using the elementor woodmart organic template before and it had this feature. Why did this feature change when I switched to Gutenberg? Can you consult other people about this feature?

    #660487

    Hung Pham
    Keymaster

    Hi zngntr,

    Your reply is a bit unclear to me. Please describe in more details or or your desired goal, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

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Viewing 10 posts - 1 through 10 (of 10 total)