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Review areas and question form on faq page are missing
- This topic has 9 replies, 2 voices, and was last updated 6 months, 2 weeks ago by
Hung Pham.
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March 29, 2025 at 2:23 am #650022
zngntrParticipantAreas where users can comment and rate and area where users can ask questions on frequently asked page are missing. I am not talking about contact form, there was an area where they could ask questions directly but it is not there now.
Can you provide review and fix it?March 31, 2025 at 10:47 am #650338
Hung PhamParticipantHi zngntr,
Thanks for reaching to us and appreciate your patience.
To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
May 8, 2025 at 3:23 am #659020
zngntrParticipantI can’t add a form-like section to the FAQ page where users can ask questions. How can I do this?
May 8, 2025 at 9:26 am #659079
Hung PhamParticipantHi zngntr,
Admin credential is incorrect, please check again.
Regards,
May 10, 2025 at 6:29 pm #659753
zngntrParticipantI added
May 12, 2025 at 5:22 am #659858
Hung PhamParticipantHi zngntr,
Thanks for details and appreciate your patience.
Please see screenshot for better understanding https://ibb.co/tPpfsqH6
Regards,
May 12, 2025 at 4:47 pm #660091
zngntrParticipantA field appears on the website form. How can I remove and customize this field?
Attachments:
You must be logged in to view attached files.May 12, 2025 at 6:17 pm #660121
Hung PhamParticipantHi zngntr,
This is default WordPress form and WoodMart does not control it.
For specialized assistance and potential solutions, You need to find a third party plugin to achieve more functionality that best suits you.
Regards,
May 14, 2025 at 2:01 am #660462
zngntrParticipantI was using the elementor woodmart organic template before and it had this feature. Why did this feature change when I switched to Gutenberg? Can you consult other people about this feature?
May 14, 2025 at 4:28 am #660487
Hung PhamParticipantHi zngntr,
Your reply is a bit unclear to me. Please describe in more details or or your desired goal, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
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