REVIEW – don’t show

Hi,

So I enable product review but I cant see that. How is reviews working. Do we need to send some link to customers or what.

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And how to remove this 10 stars I want just 5.

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

(1) I fix to have ratings (i need to enable in product rating)

(2) But how to fix this 10 stars I want just 5

Hello,

Please disable expanded reviews in the Theme Settings > Single product > Reviews.

If you have any questions please feel free to contact us.

Best Regards

Hmm I cant find that settings. Can you send me screenshot.

I somewhere choose how many stars but I dont know where is that know.

Hello,

You can set either the default Woocommerce review view or the expanded WoodMart review at the same time it is not possible to change this functionality by nature.

If you have any questions please feel free to contact us.

Best Regards

Yes but if I disable WooCommerce review – nothing show.

Just send me how the settings must be set. As it must be on the product page settings. How is on Wodmart demo theme working.

How can you not understand!

Hello,

WoodMart reviews assume 5 stars only. Could you kindly insert the site admin access into the Private content below the message area? We will take a closer look at the case.

If you have any questions please feel free to contact us.

Best Regards

Okay but I have 2AF so when you try to login I will see and send you CODE, Okay?

Hello,

Please disable two factors authentification so that we could enter and check.

If you have any questions please feel free to contact us.

Best Regards

Ok I disable 2FA you can go now, but please don’t disable – go with custom account

– CorvusPay WooCommerce Payment Gateway
– MX WooCommerce HRK + EUR
– Rank Math SEO PRO
– Rank Math SEO
– WP All Import Pro
– WP All Import – WooCommerce Import Add-On Pro

And please check for 360 image view

Do you check issue

Hello,

Sorry for the delay, we need a bit more time to check. We will get back to your very soon.

Best Regards

Hello,

Could you kindly disable the Jatpack? As soon as you disable the Jatpack, please check the site access to be workable.

Best Regards

Are done something with my page!!!!!!! There is no home page, is not showing.

Is showing just in elementor.

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Every time you log in to the site and go to do something. Something always goes wrong. How can you not watch out for things like that while trying to fix things.

Problem is with product carousel if we put more then 30 product, site crash.

Now is site working

Hello,

We could not enter your site: https://monosnap.com/file/esPh8nAZFnWXPkViz3fz4TUQzLijHb https://monosnap.com/file/zfd9SlWMEo5Ryw0ptMXfX2lbWT1R76

Please insert the site admin access as well as FTP access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi,
Can you please give me some e-mail so I can make you account

Paste below in private content

Hello,

Please create an account to this email: [email protected]

Best Regards

Hi,
so I make you so you can login for 7days.

Best Regards

Hello,

We noticed that you added the Reviews widget twice to your single product layout. https://monosnap.com/file/ghYZfNOhLAcC840V1Z3wZLa1WAgBpG and https://monosnap.com/file/vxx3fOTcHW8Im3xHKJ5MZTpiYI5euO

Please remove one widget and check.

If you have any questions please feel free to contact us.

Best Regards

Hi
I remove but still the same.

Can you check and can you try to fix or remove what you thing is causing problem

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Hello,

We have checked and still see duplicated widget. We have deleted one and now it works. Please check.

If you have any questions please feel free to contact us.

Best Regards

So I need to use one widget for desktop and mobile version or ?

How can I make different product page for mobile and desktop so this review don’t crash

Hello,

Please leave one widget only for all the devices.

Best Regards

[Author]

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