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Review stars showing up wrong

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #86341

    chandinipt
    Participant

    Hi Team,
    I’m having a weird problem on my site. Customers have given products 5 stars, but for some reason they are showing up as 4 stars. I can see it is 5 stars in the comment section, but it is just now displaying right. Please can you help.
    Thank you

    #86363

    Artem Temos
    Keymaster

    Hi,

    Please, provide us a screenshot of this problem for better understanding.

    Regards

    #86373

    chandinipt
    Participant

    Please see attached. The Edit Comment page clearly shows 5 stars, but the Comment on Site screen shot shows you it is only displaying 4 stars.

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    #86378

    chandinipt
    Participant

    Hi, I am using your fashion-new theme btw.

    #86379

    chandinipt
    Participant

    Also, I have just approved your review. Please have a look. It is showing as 4 stars. I will have to delete this soon since this is a live site. But here’s a screenshot

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    #86391

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue

    .comment-text .star-rating {
        width: 70px;
    }
    #86392

    chandinipt
    Participant

    Brilliant. Thanks, this worked. Thank you!

    #86393

    Artem Temos
    Keymaster

    You are welcome.

    #86394

    chandinipt
    Participant

    OK, how do I get it to also show the 5 stars at the top? This is just under the product name? This is still showing 4 stars. If you could let me know the name of the element please?

    #86397

    chandinipt
    Participant

    Is it just .star-rating or will I need to qualify it with .woocommerce-product-rating -star-rating?
    Thanks

    #86406

    Artem Temos
    Keymaster

    Try to replace that code

    .star-rating {
    width: 70px;
    }
    #86410

    chandinipt
    Participant

    OK, replaced the original code with just the .star-rating element. Now it works everywhere (I hope). Thank you for your help.

    #86441

    Artem Temos
    Keymaster

    You are welcome!

Viewing 13 posts - 1 through 13 (of 13 total)

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