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reviews

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #562476

    al2min
    Participant

    Hi!
    I have two questions about the reviews on the product page
    1- The owner icon does not appear, even though I activated it from heart and from WooCommerce, but the icon does not appear
    2- There are many reviews. Can I add a download more button or numbering buttons below the reviews?

    #562892

    Hung Pham
    Keymaster

    Hi al2min,

    Thanks for reaching to us and appreciate your patience.

    1. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    2. Go to Settings > Discussion > enable this (https://take.ms/HWNjP) option. So as a result, the pagination will be shown when you have a lot of comments.

    Regards,

    #562969

    al2min
    Participant

    wner icon

    #563168

    Hung Pham
    Keymaster

    Hi al2min,

    Thanks for details.

    By default, WordPress relies on the Gravatar service for user profile pictures, which means that your site will show the avatar associated with each user’s email in Gravatar.

    https://gravatar.com/

    Regards,

    #563225

    al2min
    Participant

    I mean the icon, not the image. See attached picture

    https://prnt.sc/wbWikyhzClRS

    #563288

    Hung Pham
    Keymaster

    Hi al2min,

    Sorry for my misunderstood.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #563351

    al2min
    Participant

    I do not mind

    #563376

    Hung Pham
    Keymaster

    Hi al2min,

    Thanks for your confirmation.

    I checked the orders and figured out there are no Completed orders. I made an order for testing > marked it as Completed https://prnt.sc/GMn_MWCgBt83 and left the review > The icon appeared https://prnt.sc/k6wN36O0pnF8

    Regards,

    #563395

    al2min
    Participant

    review

    #563453

    Hung Pham
    Keymaster

    Hi al2min,

    Sorry, but your question is still a bit unclear to me. Please describe in more details, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)