Reviews.

Dear Xtemos support,
I activated the catalog mode and I was asked to activate in the catalog products which in this case are videos the possibility to be able to leave a review I thought it was all automatic but I think you have to activate it. I don’t know where can you help me from?

thanks
Manuel

https://www.logikasoftware.it/demo

Attachments:

You must be logged in to view attached files.

Hi manuel-logika,

Thanks for reaching to us.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Best Regards.

Good morning I returned to the office this morning I saw the message thank you I will send you the accesses immediately to investigate.

Hi manuel-logika,

Thanks for details.

Admin credential is incorrect, please check again.

Regards,

I just rechecked and I entered without problems I hope you don’t have either in case write me I will verify or create a new account.

Hi manuel-logika,

Thanks for details.

I tried but it still doesn’t work.

Regards,

Hi,
I have reset the password,
try it now.
I hope everything is working properly now

Hi manuel-logika,

Thanks for details.

1. Make sure Reviews are enabled in the Woocommerce > Settings > Product.

And enable the Reviews for the product: https://take.ms/YC7mj , then disable this option in the WooCommerce settings: https://take.ms/hgMbq , and then you can leave the review easily.

2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

Regards,

Top!
everything works
Thank you!

From where do I intervene to change the formatting of the Add-Ons of the reviews.

Hi manuel-logika,

Navigate to Theme Settings > Single Products > Reviews and you can make changes to Reviews section.

Regards,

I am referring to the texts for the Italian translation

referring to the texts for the Italian translation

Attachments:

You must be logged in to view attached files.

Found it
Thank you

Hi manuel-logika,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

Posts