Reviews and product stars

Hello, How can I turn on user reviews and product stars on my site? Thank you.

Hello,

Navigate to Woocommerce > Settings > Product tab > General

Best Regards

But it already turned on.

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Hello,

Reviews appear as soon as anybody leaves the review. Do you have products with the reviews?

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I don’t have. How can I leave it?

Hello,

Please provide your site admin access to the private area

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Ok

Hello,

Please update your theme and check the issue. If the problem remains, deactivate the plugins not related to the theme.

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But the theme is already updated

Hello,

The recent version is 3.6.1 http://prntscr.com/n9xbyu

Best Regards

Ok, I got you! So, now I updated the theme and after that how can I add new reviews, the button still not exists…

And I turned off all plugins whatnot related to the theme.

Hello,

Please check the issue on one of the default themes to understand if our theme causes the problem.

Here is the list of plugins related to the theme http://prntscr.com/mckr3o deactivate all the rest and check.

Best Regards

Do you mean what I need to change the main theme to one of default and check reviews field and start near product?

Yes, I turned off all plugins except these http://prntscr.com/mckr3o

Hello,

Yes, if you can, switch to the default theme to check this functionality. Our theme does not influence reviews functionality.

If you cannot switch the theme, clone your site to some staging platform so that we could test.

Best Regards

Ok, so now, I turned off all plugins except woocommerce and change the theme to default, but nothing… I don’t have reviews, I tried to turn on only default plugins and default theme, nothing.

So, trouble with woocommerce settings?

Hello,

Yes, this problem in Woocommerce, perhaps it was an incorrect installation or something else. If you have the same on a default theme, it means our theme does not influence.

Bet Regards

So, I need to reinstall woocommerce?

Hello,

The reason is found. You need to enable the reviews in each product https://gyazo.com/75c3908efd392863ef0f60f6d35329a8

Best Regards

You’re the best! Thank you very much!

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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