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Reviews appearance

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #338551

    badr
    Participant

    Hello,
    Some products are showing the reviews stars on hover and others showing them without..
    Kindly check the link bellow.
    Many thanks.

    #338638

    Hello,

    Most likely some of the products have been reviewed and some of them do not. Please check.

    Best Regards

    #338768

    badr
    Participant

    Hello,

    They’re both reviewed please check.

    Thanks.

    #338865

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and product URLs that have reviews, and these reviews are not shown in the grid.

    Best Regards

    #356484

    badr
    Participant

    Hello Dear,
    Sorry for the late reply, as you can see on screenshots this product for example it has 5 reviews but now of them is showing on product from category page..

    Attachments:
    You must be logged in to view attached files.
    #356690

    Hello,

    It seems there is plugin conflict: https://gyazo.com/02be093c38281443e251f9dbfe625ec9 Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor, Elementor Pro should also be deactivated.
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #356787

    badr
    Participant

    Hello,
    Can you please try this time from private because it works well from our end.
    Thanks !

    #356998

    Hello,

    Could you kindly clarify what you mean, please? What are my steps? Did you test without the plugins?

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)