Review’s bug

Hello, when i click on “reviews” on single product page, the anchor “#” is not working. It’s not scrolling down to “Review” section. Could you please check? (image attached)

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Hello,

Could you provide login access for your site’s WordPress admin panel? So we can log in and check the issue on your side.

https://gyazo.com/07b99d6801d9730dd08ab69d5e021acd

Kind Regards

Attached, thank you!

Hello,

Unfortunately, I cannot access to the admin panel due to some security plugin.

https://prnt.sc/6jJof9UFCBEV

Could you please disable it, so I can check the issue on your side?

Kind Regards

[Georges]

sorry, it was cloudflare. Now you can access

• This reply was modified 2 years, 3 months ago by Georges.

I already deactivated all plugins and cleared cache, but still doesn’t work. I think it’s a theme problem.

Hello,

Sorry, it’s our bug and in the next update, it will be fixed. For now, please add the below custom JS in Theme Settings -> Custom JS -> On document ready.

https://prnt.sc/-HqzRGiB5Ixh

(function($) {
	if ($(document).width() < 1024) {
			$('.woocommerce-review-link').on('click', function () {
			var $link = $('.tab-title-reviews');

			if ( $link.length ) {
				$link.trigger('click');
			}
			$('html, body').stop().animate({
				scrollTop: $('#reviews').offset().top - 100
			}, 400);
		})
	}
})(jQuery);

Kindly accept our sincere apologies for the inconvenience caused to you and don’t hesitate to reach out if you have any additional questions.

Kind Regards

No problem Luke, I will wait for the next update. For now, could you please help me with other issue related to reviews? As you can see on attachment I would like to make my review’s tab looklike woodmart demo. How can I do that? I’ve already deactivated woocommerce “only verified customer can post”, but still doesn’t work.

attachment

https://snipboard.io/uRG9Fo.jpg

Hello,

Most likely you have the “Reviews can only be left by verified owners” option enabled in the settings of WooCommerce, or rather navigate to WooCommerce -> Settings -> Products and disable it.

https://prnt.sc/Jj5pX6eG9tWA

Thanks for your time and have a great day.

Kind Regards

Hello Luke, I disabled that option and cleared cache, but still doesn’t work.

https://snipboard.io/9nmh8W.jpg

Hello,

I got you, in this case, please navigate to Dashboard -> Settings -> Discussion -> uncheck the “Users must be registered and logged in to comment” field.

https://prnt.sc/DeJ3mco8oIA-

Kind Regards

Hello, Luke. That worked fine! Is there a way people can attach images on their reviews?

Hello,

Yep, please navigate to Theme Settings -> Single product -> Reviews -> turn on the “Review images” option.

https://prnt.sc/_WolBk0U4oaH

I’d be happy to assist if you have any other questions or concerns.

Kind Regards

Hi Luke, thank you again! Is there a way that user can post withouth being logged in?

https://snipboard.io/zqSni0.jpg

Hello,

Sorry, but there’s currently no way to do that, we appreciate you taking the time to let us know what you’re looking for most of the improvements we make come from ideas and suggestions like yours, so thank you, and have a good day!

Kind Regards

That’s Ok Luke, thank you for help!

Always remember that you can reach out to us with any questions you may have.

Wish you all the best.

Kind Regards

[Author]

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