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Reviews in Mobile view
- This topic has 7 replies, 2 voices, and was last updated 2 years, 3 months ago by
Artem Temos.
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AuthorPosts
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February 15, 2023 at 3:12 pm #443265
staffcreatorParticipantHello friends!
Can we try to fix the review page in the mobile version?
Unfortunately the stars and the progress bars are all badly visible.. (see attached video)
I tried to fix them but as soon as I touch the various css parameters, it ruins the other elements positioned on the page itself and I don’t know how to do it..
Can you help me fix everything right? it must be seen clearly, all aligned and ordered.
Credentials for private access.
A thousand thanks
I’ll wait for you here
GreetingsAttachments:
You must be logged in to view attached files.February 16, 2023 at 10:14 am #443485
Artem TemosKeymasterHello,
It seems to be affected by some custom CSS code. Please, disable all external plugins and remove all the custom CSS you added temporarily.
Kind Regards
February 16, 2023 at 3:20 pm #443615
staffcreatorParticipantHi Artem!
Thank you so much for your answer.
I left you the credentials of the Staging Test site.
Kindly if you can check carefully I would be grateful.
You can safely disable all plugins.
you can also clear the css for your tests yourself.
I ask this because I have already tried to disable all plugins, but the problem remains.
All that remains is to delete the CSS, but there are many lines and most of them are used for other modifications.
I kindly ask you if you can better verify yourself in modifying the CSS relating only to that part indicated.
Let me know please
A thousand thanksFebruary 16, 2023 at 3:31 pm #443629
Artem TemosKeymasterSorry, but this custom CSS is not a part of our theme, and fixing additional code customizations like this is out of our theme support scope. Please, remove it temporarily to verify if it affects this first.
Kind Regards
February 16, 2023 at 3:43 pm #443635
staffcreatorParticipantHi Artem!
Thanks again for your help
Ok I did as you said..
I deleted all the content for the Global CSS and for the Mobile CSS..
It actually seems to be back to normal now…
But they can’t delete the code because there are changes that you also made me for other types of visualizations that we need..
Please help me find the correct Code that only annoys that content.. You are much more expert than me in CSS, I only ask you to help me since I still use your theme and I have always been happy with you!
It’s just a matter of identifying the content that annoys the review display and helping me edit it.
I tried but believe me I can’t figure it out..
I simply ask you to help me fix it.
I’m sure you will help me.
Thanks friend
Greetings
February 16, 2023 at 4:34 pm #443659
Artem TemosKeymasterSorry, but as we mentioned, fixing issue caused by 3rd-party codes is out of our theme support scope. Even if it seems to be very simple it is not and needs much time to understand the custom code.
February 16, 2023 at 6:53 pm #443691
staffcreatorParticipantHi Artem!
Thanks for your help.Ok no problem.. I fixed it right now.
I understand.
Thanks anyway for your help
we will talk
Greetings 🙂February 17, 2023 at 10:04 am #443812
Artem TemosKeymasterThank you for understanding. Feel free to contact us if you have any further questions.
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