REVIEWS NOT SHOWING

Hello,
I have added the widgets “Product rating” and “Product reviews” on one of my layout product page but it is not showing on the front-end page.
The reviews are activated in “woocommerce settings” so I don’t understand why it is not working.
Can you help please?
Please find details below.

Hello,

So, we have confirmed this from the Test Site, the Product Rating and Product Reviews elements under the Custom Single Product Layout are working and appearing fine on the Single Product page preview: https://ibb.co/rZTmRGd

On your Site, we are seeing multiple third party Plugins active. Can you please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. Hopefully, it will get resolved by then.

Best Regards

Hello,
I have deactivated all the plugins (not elementor, woocommerce and woodmart core) and the two widgets of the reviews are still not showing.
Can you help please?

Hello,

The Reviews and Rating elements are now showing:

https://ibb.co/8rg1xTW
https://ibb.co/kJrRNrd

Please check back your Site after completely clearing browser and server cache.

Best Regards

Yes it is working, thank you very much for your help.

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts