Revolution slider is not visible when abandoned cart is activated.

hello, I wrote a post some time ago about this issue, but more general, simply saying that it was not showing up with the latest updates.

I can now say that it is some kind of conflict between revolution slider and abandoned cart functionality. If the latter is enabled, the slider is not displayed. And it’s not because of caching or anything like that, as I’ve tried multiple times deleting absolutely all caches and it doesn’t show the slider. The only way to get it to show again is to go to Woocommerce -> Tools -> Clear customer sessions. And the latter, customer sessions, I’m sure is somehow affected by abandoned carts. What I don’t know is why it affects the visibility of Revolution slider. But eventually it disappears again and the only way it will show up is to disable abandoned carts.

I give you credentials and info in private section.

Thx

Hello,

Could you please provide a step-by-step guide or share a small video to reproduce the problem on your website, which would greatly aid us in diagnosing and resolving the issue.

We appreciate your cooperation and look forward to assisting you further.

Best Regards,

Sure, i send u a video of the things i have been able to see: https://streamable.com/06187m?src=player-page-share

Hello,

Can you please send me the FTP login details of your site so I can check and give you the solution for this issue?

Best Regards,

Yes, i provide FTP access in private content.

Thx

Ouch, those details provided are not good. These are the GOOD ones. Sorry

Hello,

Thanks for your cooperation and for providing the requested information.

To solve this issue, please update the theme to the latest version and apply the patch 672852. It should solve your issue.

Please try and let us know the result.

Best Regards,

Ok, it seems resolved.

Thankkksss!!!!

Hello,

Sounds great that your issue has been solved.

You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

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