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Revolution Slider Not Working.

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  • #72947

    epica45
    Participant

    Hi
    1 -) My website’s revo slider not working. this giving errors on console screen. i attached img about errors. can u help me pls?
    screenshot9 is revolution slider editting screen.
    2-) my website’s font different on header in homepage and other pages. can u help me pls?
    3-) i setup new this theme and plugins. but so slow can u help me? i using hosting. speed is enough.
    Kind regards.

    #72949

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    1. We just tested your website and it works correctly for us, without any errors https://gyazo.com/494e29135b5e441f95841d2c5704973f

    2. Be sure that you have selected the same font for all parts of your website in Theme Settings -> Typography.

    3. In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

    Kind Regards
    XTemos Studio

    #72956

    epica45
    Participant

    Hi,
    1-) Can u login admin panel? Because problems in revolation slider editing panel.
    2-) sure.. i have selected the same font for all parts
    Kind Regards

    #72957

    Artem Temos
    Keymaster

    1. Seems that some files are missed. Try to uninstall this plugin and then go to Appearance -> Install plugins and install it from scratch.

    2. Could you please clear the cache and disable cache plugin so we can test it?

    #72958

    epica45
    Participant

    1-) i did many times…but this problem continues and i can’t edit slider. if you login panel, you can see problem

    2-) i did disable cache plugin. and there was also this problem cache plugin. e.g. https://www.materniturkiye.com/iletisim/ and https://www.materniturkiye.com/ header font is different.

    #72962

    Artem Temos
    Keymaster

    1. Yes, we see those errors. Maybe you can try to reinstall the website from scratch? If it will not help, please, send us your FTP access we will try to do this ourselves.

    2. Here are screenshots how both headers look for us
    https://gyazo.com/d8fc49b47f2c90444e11f362e95231c6
    https://gyazo.com/96542e16163f7b062ed8a383b402c978

    Regards

    #72971

    epica45
    Participant

    1-) i did reinstall theme but this problem did continues. if you try, i will so happy.
    2-) okey thanks 🙂

    #72974

    Artem Temos
    Keymaster

    1. We mean reinstall WordPress and all the plugins.

    #72977

    epica45
    Participant

    1-) yes i understand. and i did 2 times reinstall 🙂

    #72978

    Artem Temos
    Keymaster

    As we can see, you didn’t try to reinstall our theme 🙂 You have modified its files and that is why your JS scripts now are broken.

    #72985

    epica45
    Participant

    sorry but i didn’t and i am single developer on this project 🙂 this is no problem. i can install wp, theme and plugins but this will be 3 times.

    #72988

    Artem Temos
    Keymaster

    If you didn’t, so just reinstall the theme and it will start working without any problems.

    #72996

    epica45
    Participant

    i reinstalling wp, theme, plugins now. wp and theme finished and plugins reinstalling.

    #73006

    epica45
    Participant

    Could it be a problem with the demo data? because reinstall wp, theme, plugins(not mailchimp and yiths). no problem at the moment. Is there a different way for demo data import?

    #73008

    Artem Temos
    Keymaster

    No, it can’t be caused by our dummy content. You can import it without any worries.

Viewing 15 posts - 1 through 15 (of 15 total)